March 03, 2016
2015 LEXUS DEALER AWARDS– THE BEST OF THE BEST
Dealerships recognised for its relentless pursuit of perfection
When you are part of a world class dealer network recognised globally and in South Africa for its relentless Pursuit of Perfection, it is truly impressive to be awarded the Lexus Dealer of the Year award. This award proves your dedication to the vision and your commitment to strive for perfection.
Lexus Centurion has been awarded Lexus Dealer of the Year for 2015 for their consistent sales performance month after month, excellent customer service, commitment to the brand and the overall vision. This win marks the first for this dealership as well as the first female winner for the Lexus Brand.
“The Lexus Dealer of the Year Award is awarded to the dealer that performs exceptionally in all aspects of the business. This year’s winner truly understands and identifies with the Lexus brand and it shows. With the most consistent performance month after month, through committed and focussed leadership, this award is well deserved,” says Calvyn Hamman, Senior Vice President of Sales and Marketing for Toyota South Africa Motors.
“The Dealer Principal of Lexus Centurion, Vivian Mohohlo, showed that focussed leadership, clear strategy and passion for the brand pipped her above her competitors by a considerable margin. This dealership has been a very close second for the past two years and this year their consistency and long term vision proved to be added push to take top honours,” adds Hamman.
Lexus Fourways was awarded the Lexus Financial Services CEO award, for a new vehicle market share of 54.47% and a very impressive conversion rate of 95%.
Lexus South Africa also recognised Brian Shrosbree and the team at Lexus Nelspruit for their high level of customer service. In handing over the Lexus Customer Experience Award, Lexus Nelspruit was applauded for the passion and personal effort of their team which proves that the size of the team doesn’t matter.
“Lexus dealers understand that customers who buy a Lexus do not simply purchase a car but become part of the Lexus family. Critical to maintaining this customer enthusiasm is the delivery of the “Lexus Experience”. This customer centric philosophy is a core value to Lexus South Africa and we applaud all the award winning dealers for their continuing efforts in this regard,” concludes Hamman.
Lexus South Africa currently has 16 dealers located throughout South Africa.