Complimentary Service Plan
The Toyota Service Plan gives you and all Toyota owners peace of mind and fixed cost motoring. The Toyota Service Plan, Toyota Genuine Extended Service Plan and Toyota Maintenance Plan are fully supported and approved by Toyota South Africa Motors. The Toyota Service Plan is designed to give you, the motorist, a value-added product that supports your needs by containing motoring costs. This service plan offers all Toyota customers access to service at any authorised Toyota dealership in South Africa and authorised Toyota dealerships in our neighbouring countries, i.e., Namibia, Lesotho, Swaziland and Botswana. The Toyota Service Plan covers all your manufacturer-specified services depending on the model purchased. Please refer to first page of this Book of Life. All servicing must be carried out according to the specified service intervals stipulated in the vehicle’s Book of Life to ensure that the service plan and the vehicle’s warranty remains valid. All Toyota owners have an option to extend their vehicle’s Toyota Service Plan. Toyota offers our customers various options in terms of the period of cover, dependent on individual requirements. Please feel free to contact your nearest Toyota dealer or visit www.toyota.co.za/genuine for options to extend your Toyota Service Plan. Ensure that a reference number is obtained at the time of the quote.
INCEPTION DATE OF PLAN
The inception date of the service plan will be the same as the vehicle’s warranty inception date (if applicable). The same will apply to all demonstration or pre-owned vehicles sold by an authorised Toyota dealership.
What Does the Toyota Service Plan Cover?
Covered: (If applicable, depending on the terms and conditions listed on the first page)
All manufacturer specified services (normal schedule). Dependent on the terms listed on the inside front cover.
Oils, oil filters, sump plug gaskets
Air filters
Fuel filters
Spark plugs (where applicable)
Brake fluid
Engine coolant
Remote control batteries
Consumables or sundry charges
Labour charges for services as specified by Toyota South Africa Motors
What is not Covered by the Toyota Service Plan Cover?
Obtaining of fuel
Engine top up oil and other lubricants and service products required between routine servicing of the vehicle
Maintenance repairs or wearing items (e.g., brakes, clutches, exhausts, batteries, etc.)
Tyres, wheel alignment and wheel balancing
Additives (e.g., window washer fluid, injector cleaner, etc.)
Reconditioning and adjustments are not covered by the Toyota Service Plan.
Items requiring replacement as a result of severe operating conditions will be for the customer’s account. The severe operating schedule is not covered in the Service Plan.
Transfer of Service Plan
The Toyota Service Plan forms part of the vehicle and Toyota needs to be advised
in the event of a change of ownership. Change of ownership details must be forwarded to Toyota via methods provided in this booklet. Once the change of ownership details is received, the remaining portion of the service plan will then be transferred to the new owner.
Jurisdiction and Currency
The Toyota Service Plan is valid in the Republic of South Africa, Namibia, Lesotho, Eswatini and Botswana. All payments under the plan will be paid in South African currency (Rand).
